director of sales operations resume
Setup procedures to improve customer service and operations. Facilitate an organization of continuous process improvement, Conduct strategic analysis of sales performance and market trends in support of NSD and leadership objectives, Provide proactive management of project and leverage/share best practices whenever possible, Facilitate communication and training to field per management direction, Assist project business lead in managing the project's budget. Managing and directing the company operations to meet budget and other financial goals. Developed new QSR restaurant and catering division which included a two-room banquet facility seating 200+. 04/2010 – 07/2013. Critical to success will be the ability to effectively influence geographically dispersed sales compensation administration teams and to execute the compensation administration changes across LSG, The other key priority of this role is to champion the assessment and optimization of LSG’s incentive compensation tools and processes. Director of Operations Resume Example This is an example of a resume for a director of operations position. Ensured all policies, procedures, federal, state and local laws are adhered to by all employees, in regard to personnel, security, guest relations, safety, etc. - Choose from 15 Leading Templates. Identifying and applying sales and marketing best practices and leverage among sales and marketing locations, Managing the tracking of new owner sales key performance indicators. Developed and optimized tools to enable strong sales success through effective use of Hubspot and salesforce. Analyzing pipeline and lead data, delivers periodic reporting to the sales and marketing teams providing key business insights: typical reporting relates to Demand Generation, Pipeline Forecast and Trends, Conversion Rates, Target Account, Market Segmentation, Win/Loss, Ageing, Through reporting and analytics, validates the quality of the lead and pipeline data, and provides guidance to improve the overall data quality, 5 + years’ experience in the design, implementation, and maintenance of CRM and MAP systems, major advantage for salesforce.com and Marketo experience, Knowledge of B2B sales and marketing processes, Ability to understand the impact of operational initiatives from a sales or marketing person’s perspective, Ability to prepare reports and use of appropriate mode of communication. Create and operate effective onboarding programs to support new hire development and retention, Work closely with Marketing to execute the lead management function responsible for building sales pipeline, Develop and manage key performance metrics to measure all aspects of the selling process, Analyzes and monitors performance to assist leadership team in developing plans that will lead to achievement of goals, Engage with members of the Senior Management team and local management teams to provide information, analysis and recommendations on various business projects, Manage a team of Sales Operations professional supporting Pricing Management, Deal Desk and order management processes, Works closely with Accounting, Finance, and Human Resources to establish rules, policies, and procedures associated with sales compensation, Manage the business information warehouse tool (MicroStrategies) which supports management reporting and analysis of sales and orders, Identify core process areas for improvement , create metrics, goals, compensation plans and resource plans to achieve objectives, Assisting sales management team in all aspects of supporting the customer, Develop and execute short-term and long-term sales objectives while anticipating, identifying, and forming solutions to problems that may arise, Ability to forecast and set both business and professional goals; ability to train team of sales professionals in the forecasting process, Ability to develop a team of sales professionals; ability to direct activities of others, including coaching, training, guiding, developing, and managing, Good attention to detail skills; ability to problem solve, multi-task and meet deadlines, Ability to build strong individual and team relationships, Strong interpersonal skills and demonstrated ability to work effectively with senior sales executives, Results orientated with strong decision making skills and the ability to meet aggressive deadlines, Well organized, detail oriented with excellent follow-up, Excellent writer with strong overall communication skills, Excellent communication skills with ability to make key financial numbers and operational challenges understood and accepted by the management team, Well organized, detail oriented with excellent follow-up skills, Oversee allocations of all saleable and collateral launch items including shipping management based on the advertising calendar through working closely with customer service, Maintain Must Have List for tiered sku strategy, Provide support for the OE’s regarding shipping issues, out of stocks and QA issues, Responsible for OE communication and support on all information pertaining to new product launches including shipping, support elements, delays, prepack issues, etc to keep the field informed, Prepare bi-monthly OE call agenda, lead bi-monthly call and prepare/distribute call recaps, Responsible to communicate all Price increases to the field, Retailers and Customer Service, Work with OE’s on WOS and working down on inventory at POS, Work in tandem with Demand Planning to develop forecasts for new launches, Ensure Demand Planning has information regarding NA marketing programs that could affect forecasts (ie derm concerns, GWP components, products featured on LNLT’s), Monthly conference calls with Executive Director of Inventory Replenishment, DC and Customer Service regarding order flow – specifically as it relates to New Launch, Assist Executive Director of Inventory Replenishment with monthly shipping estimated process, Provide launch dollar updates to assist with launch vs. basic analysis (service level projections), Attend/participate in weekly FSVP call and provide feedback on launch/collateral/samples (as needed), Retailer communication on launch detail and negotiation on allocations, Attend seasonal demand planning meetings with key Retailers (ie: Macys, Nordstrom), Sales Analysis of New products, set programs and other ad hoc reports, Oversee all launch and daily business collateral allocations, Roll monthly forecasts for samples that support launch and warchest, Monitor warchest samples and make call-outs to NA Marketing if samples are unallocated and in inventory, Review monthly excess reports to evaluate if any of the items on the list can be used/will be used. Assist Regional with new hotels coming into Kimpton inventory, Act as contact for national accounts transitioned to IHG as well as to qualify and handle new account inquiries, Assist need hotels with prospecting support, lead management and strategy implementation, Taskforce to support temporary open positions across the sales organization, Assist with Consortia and FIT/wholesale Markets during transition to IHG, Partner with VP, Sales to manage/strategize new and focus accounts. Establishes high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches used by the sales organization, Manages the implementation and integration of systems such as salesforce.com and CPQ, 10+ years’ experience in Sales environment and operations roles preferably within a Saas Software company, Extensive experience with Salesforce.com and associated back-end systems, You have the ability and desire to work in a high-caliber, fast-paced, team environment, Preferably coming from a Finance or related background, Define and prioritize new initiatives and opportunities, recommend next steps and delegate/ensure follow up as needed, Ensure linkage between strategy, operational plans, projects, and key metrics. A Bachelor’s degree in the related field is normally seen in the Director of Sales operation Resume. Director of Sales Operations oversee the overall sales operations of the company or organization, the other core tasks and responsibilities for a Director of Sales operations are providing support in business operations, conducting business processes and ensuring successful performances, keeping accurate track of sales records, assisting in modifying sales operation policies, creating budgets, allocating resources to reach sales operation targets, and monitoring operational performances. This way, you can position yourself in the best way to get hired. Director Of Sales Resume Summary : Accomplished Director Of Sales with 12 plus years of experience, specializing in penetrating new markets and major market expansion. Salary estimates are based on 2,448 salaries submitted anonymously to Glassdoor by Director of Sales Operations employees. Catapulted region down-30% comp to positive Y.O.Y. Established operational objectives and work plans and delegated assignments to subordinate managers. While an MBA typically isn’t required for this role, it certainly doesn’t hurt. Collaborated with sales management team in business analysis of strict performance metrics. Collaborate closely with the Performance Analytics Group, both in APJ & Globally, Drive and Support operationalizing the IOP KPI’s in Run the Business management system. Richard Brown Dayjob Ltd 120 Vyse Street Birmingham B18 6NF T: 0121 638 0026 E: email@example.com PERSONAL SUMMARY. Comfortably in a rapidly growing and changing environment, Possesses high ethics, integrity, humility and desire to work as a team player, Excellent people management skills with an ability to prioritize and delegate, Experience managing employees located in globally remote offices, Demonstrated operational process thought leader who can conceptualize, initiate and drive change in a matrix organization environment, PMP certification or equivalent certification or work experience a plus, Ensure high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches used by the EMEA Sales organization. Experience with dealership operations and strong knowledge in vehicle sales and finance, Previous Regional and Dealer contact experience, Experience designing and implementing Sales/Marketing campaigns, Experience in achieving sales targets through program management and influencing skills, Ability to lead in a high pressure environment, Proven improved sales force satisfaction among Dealerships, Dealer Relations function; ensuring successful development and execution of strategies to improve and strengthen relationships between VW Brand and our Dealer Network, Network Operations; oversee the development of effective dealer development strategies to ensure growth, profitability, CSI/SSI objectives and strong business partnerships with dealers, Customer Experience; oversee the development and implementation of the strategic vision and direction for the Volkswagen Brand Customer Experience to effectively improve customer loyalty and service retention. Their goals are ensuring staff performance and customer satisfaction; typical Director of Operations duties are handling inventories, budgeting, implementing new technologies, quality assurance, and supervising financial management. Sign Up Grew the pipeline, captured a 10% lift in new business, and expanded relationships with existing accounts. Strong expertise in delivering support services and resolving customer complaints. I have excellent client service skills, ability to identify, hire, train and manage talent and the ability to lead and develop others. Initiate business plan, establish operational objectives, exercise control over and formulate policy for Sales Ops team to, Project management (PMP preferred) methodology utilization, Build long term development and succession plans, Collaborate with key stakeholders both internal and external, Guided by long term objectives and business requirements – analyzes impact of new or anticipated strategies and decisions, Prerequisite Degree or Master in Business Studies, Marketing, or a related professional qualification; MBA Preferred, Possess strong sales operations, analytical skills and retail business acumen, Strong people manager to lead, motivate and develop the team, Knowledge in Six Sigma/LEAN/BPI will be added advantages, Have a maniacal focus on growing car count at every Midas while employing proper strategies to enable Midas franchisees to say yes to every customer, Assist DVPs and Midas Franchisees in the improvement of store operations and operational excellence leading to the growth of retail sales, increasing dealer profitability, growing the franchisee’s business while upholding Midas’ best practices, polices, and procedures, Collaborate with DVPs on Change Management in the transformation of their respective divisions, Develop strategies to transform the Midas Business Model from a “basic service shop” to a full service tire destination and total car care retailer; coaching, training, and developing Division Sales teams on how to become world class Tire Retailers in a service based environment, Oversee the U.S. and Canadian Operations and Mexico Call Center: Handles a wide range of transition obstacles within in the U.S. Canada and Mexico. Increased business revenue through proactive management of relationships and sales strategies. Director of Sales operation must be proficient in basic computer programs, multitasking to handle a variety of sales operations projects at the same time and pay strong attention to details. Build validations for data and process to manage and monitor usage to accurately represent sales, Provide business support on systems and processes, 5-7 years minimum related experience—preferably in sales or media operations, project management, system development or similar field, Program management experience with demonstrated ability to handle multiple projects, Strong quantitative, analytical, and problem solving skills, Familiar with Salesforce.com or competitive CRM tools, 7 years of progressively increasing responsibility as it relates to communication programs and project management experience for a sales organization. Your resume objective should be designed to provide a summary of your most valuable competence to the recruiter, to excel as a director of operations in their organization. No need to think about design details. Training the sales representatives on strategies to further their success and growth. Provides significant input into strategic planning and the direction of the business to drive quarterly revenue objectives, Creates global standardization for reporting and regional Sales Operations support, Supports reporting and tracking of performance against plan for all aspects of the sales group across a variety of key performance metrics. 04/2010 – 07/2013. Refer to these items when curating your own professional profile so you can assure that you will have bigger chances of being called for an interview. Master Degree preferred, 10+ years of management experience in the textile/licensed apparel business, 5+ years of experience in working with the “local” business systems, Lead operations team and serve as a trusted advisor for GTM and sales leadership, Pricing approvals that ensure corporate margin requirements are adhered to, P&L management through partnership with FP&A and GTM leadership to ensure financial commitments are fulfilled, The sales forecasting process across platforms and field, Serve as a chief-of staff to RVPs and VPs of sales to ensure sales organizations run smoothly, Help to maintain sales results by rep, by platform, account and team and provide YOY analysis as well as other KPIs, Lead weekly forecast consolidation; providing forecast analysis to guide forecasting decisions. Trained in Mas90, Mas200, JDE Edwards, As400, Excel, and Word. Spearheaded procurement and manufacturing processes for the company's first manufactured line of mowers. Director Of Operations Resume Examples Directors of Operations are senior executives who oversee the production of goods or service delivery in an enterprise. Participating in setting departmental performance measurements and conducting annual performance reviews of employees. Jignesh Singh Email ID- ****@gmail.com Assist with goal definition, alignment, and deployment, Track projects, deliverables, critical issues, and action items; follow up to ensure completion to schedule, Manage/ensure cross-organizational alignment of key portfolio decisions within and across various business units and functional groups, Coordinate, prepare and/or drive Commercial deliverables for QBR, Ops Review, strategic planning process, budgeting, etc, Validate, develop, track, and report operational metrics, Serve as the Commercial interface to key strategic or corporate initiatives, Run forward-looking agenda and ensure that preparation and follow up takes place to ensure staff meetings are actionable and decision oriented, Ensure team members are informed, have the information from the Commercial leadership team that they need to perform their role, Presentation development, including research and background preparation; communications prep and review; develop and maintain communications calendar, Drive communications on behalf of the Commercial leadership team around operational plans, key initiatives, and important activities, Manage sales forecasting, planning, and budgeting processes to corporate global standards, Establishes high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches used by the sales organization, Responsible for supporting the equitable assignment of sales force quotas and ensuring that EMEA’s overall quota objectives are optimally allocated to all sales channels and resources, Facilitates successful implementation of new corporate programs through the sales organization by ensuring a well-defined, well communicated and efficient sales process is in place for launch, Works closely with senior leadership to align the optimal performance measurements and performance management programs required to ensure sales organization success, Oversees sales compensation plan administration for EMEA. 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Company Operations to meet budget and other financial goals E: richard.b @ dayjob.com PERSONAL summary country! Project status, milestones, and determine the best vendor 10+ years within Finance, strategy, sales Operations.. The Perfect customer experience and close business with 10 years of experience in strategies.
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