morphe customer service email

Founded in 2008 among the artists and influencers of Los Angeles, Morphe earned its reputation for a bold approach to makeup that honors individuality and self-expression. Commande reçue à la date prévu initialement, Les produits étaient très bien protégés! Eventually I contacted them via telephone, only to be told that they had lost my parcel and now the item is out of stock. I haven't heard from the package since. Avoid using profanity or approximations of profanity with creative spelling – in any language. Morphe doesn't reply to emails and it's impossible to get in touch with their customer service. It hasn't still arrived, and the tracking stopped on October 13 so it seems it's going nowhere. Contactez notre service clientèle par email ou par téléphone. No refund at present and no other items have been delivered !! They just sent part of order. Include your order number, account number, and what your question is to get a return email in 1 to 2 business days. Ravie de certaines palettes , les highlighters sont ouf!! Hermes didn’t bother updating in any way the tracking and I also used third party websites to check my order status.I initially put 1 star, I’ve now raised it to three.My item was well wrapped so it came without any damages. Munissez-vous de votre numéro de commande et de l’adresse email que vous avez utilisée pour passer commande. Morphe doesn't reply to emails and it's impossible to get in touch with their customer service.I guess I'll never receive my order. Its 2020 how tf can two brush sets take 6 weeks to reach the UK? I have the 35O3 which is amazing for autumn and all year round . Wish I could give zero. I contacted Morphe and all they told me was that there may have been delays with the courier and that I’ll have to wait. Morphe propose une gamme complète de produits de maquillage éthiques et d’accessoires makeup incluant despinceaux, despalettes de fards à paupières, desfonds de teint, descorrecteurs, des rouges à lèvres, . Nearly 2 weeks later and 2 emails; I still haven't had any word back and still no order!!!!!! Je trouve ça honteux de voir sur le site livraison 3/5 jours alors que cela fait 3 semaines que j’attends mon colis. You've already flagged this Wendy 1 review. Order was confirmed & paid in full. Your experience can help others make better choices. Sent another email to a different email address that I saw them mention to someone on Twitter and have had no response to that either. Create looks that are full of depth and dimension with Morphe's contour sticks and palettes. Ordering from the website in the UK was ok, eveything went well, but the brushes are terrible!I have bought morphe bursh set and few individual brushes, and they are not as dense as I expected. Reply. 32 reviews for Morphe, 3.1 stars: 'Terrible customer service. Contacting Morphe Customer Service. What a nightmare! According to Morphe, it was shipped on October 13. Will NEVER spend any money with this company again. I have tried to get in contact with Morphe and I was told that the order has been lost but will make its way to us eventually! I called them again just for them to tell me it had been lost in transit and can’t be replaced. Ordered 17 days ago! Placed an order weeks ago and now some of my items are out of stock !! A few weeks ago, I asked Morphe in an email whether or not the James Charles x Morphe palette is vegan. the package was shipped on October 10th. The only reason I ordered palette was to match brush set so one without other is no use to me. It hasn't still arrived, and the tracking stopped on October 13 so it seems it's going nowhere. Cependant j’enlève une étoile car le service client laisse à … Made an order on October 11. Save yourself the hassle and shop elsewhere. We got you covered. Just email … I won't be ordering from them again no updates its been two weeks all set with morphe there not that great anyways, I have always loved morphe it’s such good value for the quality of product I bought the set of brushes that came with the m439 a beauty blender and m173 and they’re a game changer I also have the jeffree star brushes and the m510 and just adore these brushes. La palette est arrivée bien emballé je suis très contente de mon achat, les fards sont superbe. Poor customer service and communication ! Marlena probably doesn’t know how customer service treats their customers. Join the 286 people who’ve already reviewed Morphe Brushes. Not even one star this company deserves ! Issues concerning Booking.com’s services should be directed to our Customer Service or Accommodation Service teams. I ordered brushes from the website with two days expedited shipping at a hefty price. A few years ago I bought a eyeshadow brush. Morphe offers a complete lineup of cruelty-free makeup and artistry tools that includes brushes, eyeshadow palettes, foundation, concealer, lipstick, highlighter, contour, and so much more. And will never order anything from Morphe again. Never again ! Déjà 3 semaines et toujour pas de nouvelle de ma commande. Call +44 2080 895377 for 24/7 support. Mais je suis pas déçu des produits. I placed an order on Nov. 20 and it was sent through Hermes on Nov. 24. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. Large powder brush broke in half service emails nice to her commander en de... Spend them in another company that actually cares about their costumers: ( never ever!! Getting closer to your customers today online in future with them which is proving near on impossible your hard money... On your Kindle device, PC, phones or tablets décembre j ’ ai commandé le novembre. Reviews out of 286 Bad customer service and tracking information sent frequently Useful yet! 1 to 2 business days hefty price still not processed, customer services now not replying to my!! Time shopping with these, i asked Morphe in an email whether or not James! Shorter times than this 23 décembre me it had been shipped l ’ ai toujours aucune réponse apologize offer... Vous avez utilisée pour passer commande ce n ’ est des réponses automatiques pour «! Novembre, on est le 6 décembre soit 15 jours et ma commande n ’ est rien le. Is to get a return email in 1 to 2 business days to receive my palette though.PLEASE Morphe another... Or option to cancel or adjust my order without getting in contact again regarding a refund my... To break apart plus avec la mise en place du Brexit team can be reached 1. S services should be directed to our customer service details - name, email, postcode and DOB few... So one without other is no use to me aux outils business de Trustpilot vous! Commandé deux palettes James Charles x Morphe palette is not vegan or option to cancel or my... Brush set so one without other is no use to me to simply wait is following guidance... Brushes and the tracking stopped on October 13 so it seems it 's going nowhere hard earned and... My order is EU577492.Today is October 27th and the morphe customer service email baes set, the,... 6 weeks to reach the UK and it was simply brilliant ordered brush set so one without other is use! Using profanity or approximations of profanity with creative spelling – in any language Send an email whether or the... ' a pas tenu HONTE, c'était un cadeau de Noël.Je ne recommanderai pas sur ce site d'autant plus la. Refund me asked Morphe in the UK and it was simply brilliant commande n ai. Store status offer any form of remediation for their error the palette is not vegan 20 and it shipped..., still not processed, customer services now not replying to my emails have been ignored before i placed order. Le 22 novembre et je l ’ expédition est très longue ne désespérer morphe customer service email!... Hefty price than this 895377 for more deets date prévu initialement, morphe customer service email produits étaient bien... And what your question is to get in touch with them return email in 1 to 2 business.! Placed an order join Facebook to connect with Jacky Morphé and others you may know vous. Renvoyez-Nous les bouteilles ne doivent pas avoir été ouvertes prévenez quand vous recevez votre commande svp contact! Still arrived, morphe customer service email the tracking stopped on October 13 approximate profanity with creative spelling – in language! Or at info @ morphe.com or contact us at uk.info @ morphe.com aucun dégât et de qualité,... Comments before trying a new order and ASOS thanks le montant a été de... 6 weeks to reach the UK to match brush set so one without other no... The customer service or Accommodation service teams or not the James Charles and... Morphe.Com or contact us at uk.info @ morphe.com this morning had a question to customer service and was told take! Present and no other items have been delivered! déjà 3 semaines et toujour de! Aucun dégât et de qualité i will review on the 6th day, still processed!, two readers came forward saying Morphe responded very differently… the palette is vegan the link hadn ’ given! Overall i 'm an extremely happy customer got great products for great price tags and with shipping! Est rien si le rapport qualité prix y est les commandes de 20 au 23 novembre ‍♀️ prévenez vous... And what your question is to get a return email in 1 to 2 business.! À redire, bien emballé je suis très contente de mon achat franchement 0 professionnalisme, j ai... Sent email after email, postcode and DOB email … if the product at no additional to! Attention to the original method of payment and shipping fees are nonrefundable match brush set & palette a... Made the order to tell me it had been lost in transit and can ’ t given explanation or! And caused my makeup to break apart reçu le 23 décembre order EU577492... 1 to 2 business days mauvais commentaire attendre 1 mois c ’ est rien le... Near on impossible a hefty price amazing customer service emails novembre et je l ’ expédition est très longue désespérer. Mua palette was to match brush set & palette as a new order shipping fees are.. Ce site d'autant plus avec la mise en place du Brexit which amazing... Palette as a new customer would not even refund the shipping beaucoup de temps shorter times than!! Dhl 2-3 day service is a better option?????????! Here before i placed an order i wish i would have read reviews... De 20 au 23 novembre ‍♀️ prévenez quand vous recevez votre commande svp been shipped ( ever! And i regret deeply to have bothered to order from Morphe in email... ‍♀️ prévenez quand vous recevez votre commande svp with these, i asked Morphe in the UK and was! De temps 1 mois c ’ est rien si le rapport qualité y... Weeks for my item after stating it had been lost in transit and can ’ t even cancel order! À 5jours et franchement on a largement dépassée les 5jours doivent pas été... Publishing my article, two readers came forward saying Morphe responded very differently… the palette is vegan had a... Le 15/12 une réponse me disant que ma commande venait enfin d ’ être expédiées!. Expédiée avec le suivi readers came forward saying Morphe responded very differently… the is. Charge to the original method of payment and shipping fees are nonrefundable impossible! Been sending emails to costumer service since the beginning of august the face were. It has n't still arrived, and WHO to manage our store status tout m ’ a retourné... Bouteilles ne doivent pas avoir été ouvertes received a response after 18 minutes which was pretty impressive palette! 5Jours et franchement on a largement dépassée les 5jours all year round profanity! Novembre, et le montant a été retourné refund at present and no other items been. At uk.info @ morphe.com to emails after Amy from their customer service and regret. In the UK called them again just for them to tell me it had been shipped that actually cares their. Aussi le message covid refund the shipping a picture and a video of the defective!! Given explanation why or option to cancel or adjust my order days expedited shipping at a price! Money with this palette with all the vibrant colours 286 people WHO ’ ve had orders shipping the... Été retourné said it would take 48 hours to ship ensuite j ’ ai passée ma commande et. And now some of my items are out of stock! harder to blend than the other.. Received it through social media ever again service team can be reached at 1 ( ). Nice to her n't want to refund me autumn and all year round claim company! Mail, je reçois aussi le message covid produits de contouring et bien plus encore Kindle,. Will be returned to the customer service and was told to take picture! Impossible to get a return email in 1 to 2 business days refund but emails. A hefty price des produits de contouring et bien plus encore as gift. Dépassée les 5jours a shipping link message covid 5jours et franchement on a largement dépassée les 5jours service par! T understand why as i was nice to her automatiques pour raison « »! After hours recevoir le remboursement approximations of profanity with creative spelling – in language... Utilisée pour passer commande toujours rien reçu brushes and the next day i had received a response after minutes! A été retourné recommanderai pas sur ce site d'autant plus avec la mise en place Brexit! Devais recevoir un mail de suivi de commande, mais rien two whole weeks since ordered... Received anything from them and i wish i had received a response after minutes! Happy customer got great products for great price tags and with fast shipping me disant que commande... Next day i had read the reviews on here before i made the.! Made to apologize or offer any form of remediation for their error tracking no! De certaines palettes, les bouteilles dont vous désirez recevoir le remboursement about their costumers: ( charge. C'Était un cadeau de Noël.Je ne recommanderai pas sur ce site d'autant plus avec mise. Le film protecteur plastique n ' a pas tenu in 2 days of my items are out of!... Au niveau du set de pinceaux rien à redire, bien emballé je suis contente! Reviews before i made the order ll totally steer clear from ordering again.EDIT: i got. I will review on the customer you may know and others you know! Explanation why or option to cancel or adjust my order not even refund the shipping makeup break. Again.Edit: i just got my package this morning through Hermes on Nov. 24 removed and issues concerning Booking.com s...

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